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LEGO VIP Program Question

edited December 2011 in Shopping USA/Canada
I get their email updates and from time to time, it shoes 25 VIP Bonus Points button. Is there an actual way to redeem this or is it just an ad? Another thing, it shows my balance having 618 points in the email, but I actually have 593 online, which is 25 less. Anyone ever experience this? What gives?

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