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LegobrandonCP ·

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LegobrandonCP
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  • Crowkillers
    • LegobrandonCP
      LegobrandonCP
      Thanks. Please note, this is not a PM, but rather a public post on my Brickset wall. Just keep that in mind since I'm worried you might leave personal info on here for all of us to see!
  • Crowkillers
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    October 2013
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    December 2012
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    September 2012
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    May 2012
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    April 2012
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    April 2012
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  • Farmer_John
    Hi Brandon - I just received a "39R1" Batch Fire Brigade from Amazon. Do you have any thoughts on how to deal with it? I noticed you posted (some time back) that TLG has a method of dealing with the 39R1. Can you elaborate? Thanks in advance... -john
    March 2012
    • LegobrandonCP
      LegobrandonCP
      Sorry for the late reply. I didn't get a notification for this post. The answer is simple, just call or email LEGO and they will ship out the missing bag to you... free of charge! TLG already has a crate full of these missing bags ready to be shipped out to unlucky customers who got the 39R1 batch. Is this set going on eBay or Bricklink? If it is, the price might go down a little because of this issue. Hope this solves your problem. Here is the contact information (USA):

      Phone: Customer Service: 1-800-838-9647 (Toll Free)
      Email: http://service.lego.com/en-US/Contactus/Email.aspx
      Mail:

      LEGO Systems, Inc.

      555 Taylor Road
      P.O. Box 1138
      Enfield, CT 06083-1138
      USA

      Have a good day John!
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